At Quantet Media Limited (“we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website quantet-media.shop or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We collect only the information necessary to process your order and provide customer support:
| Category | Examples |
|---|---|
| Contact Information | Name, email address, shipping address, phone number (optional) |
| Order Information | Products purchased, order date, order total |
| Communication Information | Emails you send to us (e.g., support inquiries) |
We do NOT collect:
- Credit card or bank account details (all payments are processed securely by PayPal)
- Social security numbers, passwords, or sensitive personal data
- Biometric, audio, or video information
- Employment or salary information
2. How We Collect Your Information
We collect information:
- Directly from you: When you place an order, create an account (if applicable), or contact us via email.
- Automatically: Through cookies and similar technologies (see Section 7 below).
3. How We Use Your Information
We use your information for the following purposes:
| Purpose | Information Used |
|---|---|
| Process and fulfill your order | Name, address, email, order details |
| Communicate about your order (confirmation, shipping, returns) | Email, order details |
| Provide customer support | Contact information, communication history |
| Improve our website and products | Anonymous usage data |
| Prevent fraud and ensure security | Order information, IP address |
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We share your information only when necessary:
| Third Party | Purpose | Information Shared |
|---|---|---|
| PayPal | Payment processing | Order total, your email (redirected to PayPal) |
| Shipping carriers (e.g., USPS, FedEx, DHL) | Delivery of your order | Name, shipping address |
| Email service provider | Sending order confirmations and support replies | Email address |
| Law enforcement | If required by law | As required |
We do not share your information with marketing affiliates, data brokers, or unrelated third parties.
5. Your Rights
Depending on your location (e.g., California, EU, UK), you may have the following rights:
- Right to know what personal information we have collected about you
- Right to access your data
- Right to correction of inaccurate data
- Right to deletion of your data
- Right to opt out of data sharing (we do not share, so this does not apply)
To exercise any of these rights, contact us at privacy@quantet-media.shop or support@quantet-media.shop.
We will respond within 30 days.
6. Data Retention
We retain your order information for as long as necessary to:
- Fulfill legal obligations (e.g., tax records — typically 7 years)
- Resolve disputes
- Enforce our policies
If you request deletion of your data, we will remove it unless we are required to keep it by law.
7. Cookies & Online Tracking
Our website uses basic cookies to:
- Keep items in your shopping cart
- Remember your preferences
- Understand how visitors use our site (anonymous analytics)
You can disable cookies in your browser settings, but some website features may not work properly.
We do not use cookies for targeted advertising or cross-site tracking.
8. Security
We take reasonable measures to protect your information:
- Our website uses SSL encryption (look for the padlock icon in your browser)
- We limit access to personal information to employees who need it to serve you
- We do not store payment information (PayPal handles that)
No method of transmission over the internet is 100% secure, but we strive to protect your data.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., PayPal, shipping carriers). This Privacy Policy does not apply to those sites. Please review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date. If we make significant changes, we will notify you via email or a notice on our website.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Quantet Media Limited
Email: privacy@quantet-media.shop or support@quantet-media.shop
Website: quantet-media.shop