We’re here to help!

Have a question about your order, a product, shipping, or returns? We’d love to hear from you.

Email
Contact us at support@quantet-media.shop
We’ll get back to you within 24 hours (excluding weekends and public holidays).

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Closed on weekends & public holidays.

Returns & Mail
For returns or mail-in documents, please email us first and we’ll provide the correct return address and instructions.

We look forward to assisting you!